I think that as equestrians there are varying levels of care that we expect if we board our horses. This probably varies largely among people but what I want to know are what are basics you expect? In your area do you find that the level of care included in basic board differs from other areas largely? When do the requests become taking advantage of the staff/owners (or even fellow boarders) of your boarding facility?
- feeding (hay, grain, owner provided supplements) AM & PM
- stall cleaning (and shavings)
- ability to have my horse held for vet/ farrier
- well maintained riding arena
- secure tack storage
Some barns do have blanketing fees and handling fees on top of board which I try to factor into my monthly budget in that event. To me the rest of it should be included. I want barn staff that notices if my horse seems weird or is injured but after that the rest is on me. If you want a different feed or above normal quantities it makes sense to me that I would either need to purchase the additional feed/hay or pay an additional fee. I personally also totally get why barns like for horse owners to have their supplements individually portioned out. It reduces the effort involved with a large number of horses and helps reduce the risk of confusion or inconsistencies. This doesn’t mean you have to have a SmartPak or Platinum Performance Paks though because with some time you can portion supplements out yourself. I used to do this for Houston and I would just restock weekly. For now it’s just easier for me to order and have it shipped to the barn.
Where I think I have seen more issue is with special care situations. I myself have had to have extra help when traveling or due to work/ school and it is always appreciated. I have been incredibly lucky to have barn owners or managers that are very accommodating in offering said services at reasonable rates and most don’t haven’t even charged for a one off occurance. Problems start to pop up when there are people that take advantage of that generosity or accommodation.
What are your alls thoughts on this?